Optrel-Welding Helmet-Sphere Series-SphereX CLT-Product ID 1006.980

Shipping Policy

Shipping Overview

Products sold on FabCore X Supply are fulfilled through our authorized U.S.-based distribution network.

Please keep all shipping cartons and packaging materials until you have fully inspected your order and confirmed that the products are in acceptable condition.

Orders may arrive in multiple shipments from different warehouse locations depending on product availability and warehouse location.

Processing & Delivery Timeframes

Processing Time:

• 1–2 business days

Standard Parcel Transit Time (Continental U.S.):

• 3–7 business days

Freight Transit Time:

• 5–10 business days

Delivery timeframes are estimates only and are not guaranteed.

Shipping Methods & Carrier Delays

Orders ship via major carriers including USPS, UPS, and LTL freight carriers.

Carrier delivery estimates are service goals and may be impacted by factors outside our control, including:

• Severe weather or natural events

• Holiday or peak shipping volume

• Transportation or facility disruptions

• Address or routing errors

• Local carrier processing delays

USPS Priority Mail timeframes are not guaranteed delivery dates. UPS and freight carriers may also experience similar delays.

Free Shipping Policy

Most orders over $100 USD qualify for free shipping.

Exclusions:
Products weighing over 69 lbs or requiring palletized freight shipment are excluded from free shipping and are subject to freight charges.

Freight Shipping

Large or heavy products that exceed standard carrier weight or size limits (over 69 lbs) ship via truck freight and may arrive shrink-wrapped on a pallet.

Freight Shipping Fee

• Freight shipments ship for a flat fee of $250.00 when delivered to:

  • A commercial address with forklift or loading dock access, or

  • A freight terminal for customer pickup.

Residential Freight Deliveries

Freight shipments can be delivered to residential addresses; however, additional carrier accessorial fees apply.

Examples of accessorial charges include:

• Residential delivery surcharge

• Liftgate service

• Limited access delivery fees

• Appointment delivery or re-delivery charges

Customers shipping to residential addresses will be contacted by Customer Service if additional freight charges apply.

Someone must be present to sign for and accept delivery of all freight shipments.

If liftgate service is declined but used at delivery, the customer is responsible for the additional carrier charge.

Additional Freight Items

Items purchased separately from machines or palletized equipment incur an additional $250 freight shipping fee when shipped to a commercial address.

When delivered to a residential address, customers are responsible for all applicable freight and accessorial charges.

Freight Delivery Inspection & Damage Policy

All freight shipments leave our suppliers’ facilities in good condition.

Risk of loss transfers upon confirmed delivery in accordance with carrier documentation. We assist customers with delivery-related issues in accordance with our published policies.

To protect yourself:

• Inspect all shipments immediately upon delivery.

• If possible, inspect the contents while the driver is present.

• Note any visible damage or missing items on the delivery receipt before signing.

For freight terminal pickups (“Hold for Pickup” shipments), inspect the shipment before leaving the terminal. Damage not noted at pickup may be denied by the carrier.

We are happy to assist customers with freight claims when possible; however, freight claims are ultimately handled by the carrier.

FabCore X Supply
6108 Tiffield Way
Wake Forest, NC 27587
Email: sales@fabcorexsupply.com
Phone: (919) 435-2799

Why Buy From Us

We understand you have many options when purchasing equipment. At FabCore X Supply, our goal is to provide a reliable, transparent, and professional buying experience for every customer.

Here’s what you can expect when you shop with us:

✔ Competitive Pricing & Price Match

We work closely with authorized manufacturers and distribution partners to offer competitive pricing. If you find the same product advertised for less by an eligible authorized retailer, we’ll review your request through our Price Match Policy.

✔ Clear & Fair Returns

We offer a 30-day return window on eligible products. Returns are processed in accordance with our published return policy.

✔ Knowledgeable Customer Support

Our team is committed to helping customers choose the right equipment and providing support throughout the ordering and delivery process.

✔ Quality Products from Authorized Sources

All products on our site are sourced from authorized manufacturers and distributors. We carefully select products based on quality, reliability, and performance standards. (See List of Authorized Suppliers)

✔ Reliable Fulfillment

Orders are processed and fulfilled through our authorized U.S. distribution partners to help ensure proper handling and dependable delivery.

FabCore X Supply
6108 Tiffield Way
Wake Forest, NC 27587
Email: sales@fabcorexsupply.com
Phone: (919) 435-2799